Devices not connected after Deconz and Raspbee2 Update

deCONZ General Support
1

After the Upgrade from DeConz Version 2.18.02 to 2.19.01 all my devices lose the connection to the RaspBee2.

Environment:

  • Raspberry Pi 3 Model B
  • RaspBee 2 (Firmware 26720700)
  • HomeBridge on the same device (SD Card Image from phoscon.de)
  • ZigBee Channel and Network ID the same as before the upgrade
  • Light-Search 3min
  • OTAU disabled
  • Discovery enabled

Devices:

  • Philips Hue Outdoor Sensor
  • Philips Hue Outdoor Lights
  • Aqara Humidity Sensor
  • Aqara Door/Window Sensor

Is there anybody that have the same problem as me?

Thanks in advance :slight_smile:

image
image772×700 93.8 KB

image
image763×503 21.4 KB

2

Hi,

Can you share some logs ? In #deconz you can find out how. Please share in pastebin.

3

Of course - see attached the logs (I let it logging for appr. 5min after device-boot)

Update-Info: I tried to repair a paired device (Search for new devices in phoscon and pairing mode on device) - that’s also not possible anymore.

4

Can you please share with pastebin ?

5

Mea culpa - here again with pastebin debian Pastezone

Thanks :slight_smile:

6

Did you put the log levels as asked in the post in #deconz ? I am seeing some logs that shouldn’t be there

7

I think in the pasted log file I’ve choosen all the debug levels.

Here a new one with the debug levels INFO , INFO_L2 , ERROR , ERROR_L2 , APS , APS_L2 as described in this article (How to get logs?).

New logs see here debian Pastezone.

8

I don’t see anything obvious.

Anyway @de_employees can you check?

1 Like
9

Hi, the logs are unusual, the following line indicates messages are received but don’t contain the MAC address of the device, which they always should.

invalid mac address 0x0000000000000000

So I would suggest two things:

  • If not already done, try to power-cycle the RaspBee (completely cut from power not just reboot the RPi).
  • If that doesn’t do the trick, we need to check the configuration in the GUI if there is something messed up:
    Edit → Network Settings
10

Thanks for the analysis. I tried also to power-cycle the raspbi but unfortunately still the same issue.

I found a workaround and know it’s working now for me → I reverted the system back to DeConz 2.18.02 with raspbee2 firmware 26780700.

image
image707×408 22 KB

It seems to be a problem with the upgrade of the 2.18.2 version to 2.19.1 on a raspberrypi 3b. I’ll wait now for the next version and try it again :slight_smile:

Thank you very much for your help & wish you all a succesful start of the week :slight_smile:

Cheerz
tripplehorn15