deCONZ looses connection to all bulbs, motion sensors and remote controls, sometimes it shows “firmware not connected”. The issue can sometimes be fixed by going in to the advanced options of phoscon (alt+click) and loading an older configuration. Sometimes it can be fixed by searching for lights in Phoscon but sometimes none of these steps work and i am back at resetting bulbs with the dimmer switch which takes quite a while of time. This behaviour is not brand specific as it happens with Philips Hue and Ikea Floalt or Tradfri. *.dat-Files were send to firstname.lastname@example.org, if you need more data like logs etc. please let me know.
Steps to reproduce the behavior
Quite random appearance, sometimes after rebooting HA, sometimes from one second to the other.
No connection loss or firmware not connected status. I had the setup of deCONZ and Raspbee II running without issues for at least a year but since a month or so i run into this issue at least once a week.
Host system: Raspberry Pi 4B 4GB
Running method: Home Assistent deCONZ Add-on
Firmware version: 26520700
deCONZ version: 2.12.06
Device: RaspBee II
Do you use an USB extension cable: no because RaspBee II
Is there any other USB or serial devices connected to the host system? If so: Google Coral USB Accelerator
that is quite an endless list, can you provide an email to send that files? As the system is running at the moment it might be usefull to send that information when the next occurance happens as i am pretty sure, that this is just a matter of time.
Thanks for pointing that out. So one of my ceiling lights has not send an acknowledge-message to the controller. The ceiling light is changing to all light modes at the moment so i think that is no real issue and to be honest i would not know what to do about it after looking in the wiki (“Is issued when the coordinator sends out a command but no acknowledgement (ACK) was returned from the target receivers next hop (1-hop only).”). I can read and write the light in the deCONZ-GUI without problems.
I would like to let that issue open and repost any logs here as soon at is appears again if that is a workable solution for you?
indeed the ceiling light (group of three Philips Hue Color E27) is going off the grid as soon as i turn off the wall switch (Homematic IP BSM). I would like to turn just the bulbs off, but that is not possible with the current setup, as the Homematic BSM turns off as soon as there is no power consumption from the bulbs. I might have to use a “Grundlastelement” to be able to have the bulbs on the grid without consumption, not sure for now. But you are totally right, if they are off the grid, they can´t send ack-packages for sure
I have to correct myself. The Homematic BSM only turns off automatically if you use the wrong setting in the Homematic CCU3. As soon as i switch from “Wechselschaltung” (changeover) to “Ausgang 1 aktiv” (Output 1 active) in the CCU3 Settings, i can turn off my lights without Homematic automatically turning off the switch. Just if somebody searches for that specific behaviour i document it here.