Conbee II Stick unavailable

Hello,
I’m having trouble with my ConBee II stick. It is attached to a Rasperry running Raspian and FHEM. It was working fine for several month. Now I’m not able to access the ZigBee devices any further.

  • I run update and upgrade without any effect
  • lsusb recognizes the stick
  • the serial ( ls -l /dev/ttyACM* ) ttyACM0 is available
  • with systemctl I see deconz-init.service failed
  • sudo systemctl start deconz-init.service failed
  • restart the raspberry failed
  • sudo systemctl status deconz-init.service says:

● deconz-init.service - deCONZ: ZigBee gateway – Initialisation
Loaded: loaded (/lib/systemd/system/deconz-init.service; disabled; vendor preset: enabled)
Active: inactive (dead) since Sat 2022-01-08 22:42:10 CET; 24s ago
Process: 10809 ExecStart=/usr/bin/deCONZ-init.sh (code=exited, status=0/SUCCESS)
Main PID: 10809 (code=exited, status=0/SUCCESS)

When I run journalctl -xe here are some lines of the result:

Jan 08 22:43:43 raspberrypi systemd[1]: deconz-init.service: Start request repeated too quickly.
Jan 08 22:43:43 raspberrypi systemd[1]: Failed to start deCONZ: ZigBee gateway – Initialisation.
– Subject: Unit deconz-init.service has failed
– Defined-By: systemd
– Support: Debian -- Support
[…]
Jan 08 22:46:54 raspberrypi systemd[1]: deconz-init.service: Failed with result ‘start-limit-hit’.
[…]
Jan 08 22:47:26 raspberrypi deCONZ[19808]: This plugin does not support propagateSizeHints()
[…]
Jan 08 22:47:56 raspberrypi systemd[1]: deconz.service: Service hold-off time over, scheduling restart.
[…]
Q
Jan 08 22:47:57 raspberrypi systemd[1]: deconz.service: Main process exited, code=exited, status=127/n/a
Jan 08 22:47:57 raspberrypi systemd[1]: deconz.service: Unit entered failed state.
Jan 08 22:47:57 raspberrypi systemd[1]: deconz.service: Failed with result ‘exit-code’.

Any ideas, why this service isn’t running any more? What can I do further to get it started?

Hello, can try to run deconz alone, you are using the headless version or desktop one ?

/usr/bin/deCONZ --dbg-error=2 --dbg-info=2

if you are using the headless, add -platform minimal

Hello Smanar,

i’m using the headless version. I upgraded from Sketch to Buster yesterday, but that didn’t help eather.

pi@raspberrypi:~ $ /usr/bin/deCONZ --dbg-error=2 --dbg-info=2 -platform minimal
This plugin does not support propagateSizeHints()
This plugin does not support propagateSizeHints()
/usr/bin/deCONZ: relocation error: /usr/bin/deCONZ: symbol _ZNK12QFontMetrics17horizontalAdvanceERK7QStringi, version Qt_5 not defined in file libQt5Gui.so.5 with link time reference

QT error are not normal, can you try to re-install deconz ? or at least update it ?

sudo apt install deconz

Raspbian says the latest version is already installed. So I uninstalled deconz and did a fresh install. But withour any result:

pi@raspberrypi:~ $ systemctl status deconz-init.service
● deconz-init.service - deCONZ: ZigBee gateway – Initialisation
Loaded: loaded (/lib/systemd/system/deconz-init.service; disabled; vendor preset: enabled)
Active: failed (Result: start-limit-hit) since Sun 2022-01-09 16:41:22 CET; 1min 22s ago
Process: 2417 ExecStart=/usr/bin/deCONZ-init.sh (code=exited, status=0/SUCCESS)
Main PID: 2417 (code=exited, status=0/SUCCESS)

Jan 09 16:41:53 raspberrypi systemd[1]: deconz-init.service: Failed with result ‘start-limit-hit’.
Jan 09 16:41:55 raspberrypi systemd[1]: deconz-init.service: Start request repeated too quickly.
Jan 09 16:41:55 raspberrypi systemd[1]: Failed to start deCONZ: ZigBee gateway – Initialisation.
Jan 09 16:41:55 raspberrypi systemd[1]: deconz-init.service: Failed with result ‘start-limit-hit’.
Jan 09 16:42:25 raspberrypi systemd[1]: deconz-init.service: Start request repeated too quickly.
Jan 09 16:42:25 raspberrypi systemd[1]: Failed to start deCONZ: ZigBee gateway – Initialisation.
Jan 09 16:42:25 raspberrypi systemd[1]: deconz-init.service: Failed with result ‘start-limit-hit’.
Jan 09 16:42:26 raspberrypi systemd[1]: deconz-init.service: Start request repeated too quickly.
Jan 09 16:42:26 raspberrypi systemd[1]: Failed to start deCONZ: ZigBee gateway – Initialisation.
Jan 09 16:42:26 raspberrypi systemd[1]: deconz-init.service: Failed with result ‘start-limit-hit’.

A post was split to a new topic: Deconz not starting after update