Conbee 3 stick unusable (not flashable, signals as "Serial FTDI"

We are currently monitoring an issue regarding the FTDI. Your ConBee is probably affected. For further investigation it would be helpful if our developers have your stick on the table. At the same time, you will receive a replacement in the form of a brand new ConBee III. Can you please provide us with your stick and send it to us? We apologize for the inconvenience and thank you for your cooperation.