Conbee 3 pairing devices using devices does not work

General
1

Hey,

I’m not sure if this is a ZHA problem or a firmware/device problem with the Conbee 3. When I pair a device in Home Assistant using ZHA I can connect devices without any problem using the latest firmware. However devices that are too far for the stick itself, I use hardwired devices (IE: hue GU10 spots or other hue lamps) to try pair devices in that neighborhood. When doing so, the Conbee stick does not find any devices (even when resetting the devices I try to pair).

So in HA using “add zigbee device” works but using “adding device through device” does not work.
Can anyone from Deconz confirm if this might be a ZHA problem or a firmware problem? In case ZHA, maybe work together with the ZHA team (zigpy) to solve this problem. So far the Conbee 3 inside ZHA has been rock solid… only this minor problem plagues my setup.

Logging from HA can be found in the ticket down below.

Home Assistant ticket: [ZHA] [Conbee 3] Eurotronic Spirit Zigbee does not pair · Issue #105394 · home-assistant/core (github.com)
Using firmware 0x26500900
Device: Conbee 3
Home Assistant version: 2024.2.0
Devices I try to pair: Hue motion, Aqara window/door sensors (again both work great when directly pairing)

2

I have similar problem with Conbee3 and same firmware version: TRVZB SONOFF problem via repeater

3

Good to know I’m not the only one.
@manup can you help us? Let us know if we need to provide anything for debugging.

4

Hi, i am the Firmware Developer for the CB3.

I can’t really recreate your Bug. For me the Pairing via a specific Parent works flawlessly. Could you provide us with a Debug-Log when trying to pair your device ?

For this go to http://HA-HOSTNAME:PORT/config/integrations/integration/zha click on “enable debug logging” and try to pair the device. After ~3Min disable the the Debug Logging. This should trigger the download of a debug file. Please send us this file via support@dresden-elektronik.de (Mail is necessary for privacy reasons, the debug-file could contain sensible Data about your Network).

Best Regards,
Eric

5

Please see the linked github page in the original post. There you can find logging including zha logging in debug modus.

@Haerteleric or use this link directly: [ZHA] [Conbee 3] Eurotronic Spirit Zigbee does not pair · Issue #105394 · home-assistant/core · GitHub