Problem with Update Firmware ConBee 2

I want to update the firmware.
I use this manual

here my Error
My Conbee is on /dev/ttyACM0
I disconnet the stick and connect it again.

openhabian@openhabian:/tmp $ sudo GCFFlasher_internal -x 3 -t 120 -d /dev/ttyACM0 -f deCONZ_ConBeeII_0x26780700.bin.GCF
GCFFlasher V3_17 (c) dresden elektronik ingenieurtechnik gmbh
13:56:53:671 using firmware file: deCONZ_ConBeeII_0x26780700.bin.GCF
13:56:53:754 ls dev: /dev/ttyACM0 (0x1106/0x3483) sn:
13:56:53:754 ls dev: /dev/ttyAMA0 (0x0000/0x0000) sn:
13:56:53:754 device /dev/ttyACM0 not found
13:56:53:754 retry, elapsed 0 seconds
13:56:53:859 parse commands: /usr/bin/GCFFlasher_internal.bin -x 3 -t 120 -d /dev/ttyACM0 -f deCONZ_ConBeeII_0x26780700.bin.GCF

13:56:53:860 using firmware file: deCONZ_ConBeeII_0x26780700.bin.GCF
13:56:53:916 ls dev: /dev/ttyACM0 (0x1106/0x3483) sn:
13:56:53:916 ls dev: /dev/ttyAMA0 (0x0000/0x0000) sn:
13:56:53:916 device /dev/ttyACM0 not found
13:56:53:916 retry, elapsed 0 seconds
13:56:54:012 parse commands: /usr/bin/GCFFlasher_internal.bin -x 3 -t 120 -d /dev/ttyACM0 -f deCONZ_ConBeeII_0x26780700.bin.GCF

Hello, your issue realy like look like this one

I think it is an other problem. The stick run.

I my case it run on usb cable rpi 4 usb 3 (blue one)

Ha ok, so your stick is working, you just want to upate it ? But you have the same wrong device detected instead of the conbee.

13:56:53:754 ls dev: /dev/ttyACM0 (0x1106/0x3483) sn:

Can try to with USB 2.0, better than 3.0 for zigbee.

Heer are the informations You need

openhabian@openhabian:~ $ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 152d:0579 JMicron Technology Corp. / JMicron USA Technology Corp. Portable SSD
Bus 001 Device 008: ID 1cf1:0030 Dresden Elektronik ZigBee gateway [ConBee II]
Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
openhabian@openhabian:~ $ ls /dev/serial/by-id/
ls: cannot access ‘/dev/serial/by-id/’: No such file or directory
openhabian@openhabian:~ $ sudo ls /dev/serial/by-id/
[sudo] password for openhabian:
ls: cannot access ‘/dev/serial/by-id/’: No such file or directory
openhabian@openhabian:~ $ cd /dev/
block/ bus/ disk/ fd/ mapper/ net/ serial/ snd/
bsg/ char/ dma_heap/ input/ mqueue/ pts/ shm/ v4l/
openhabian@openhabian:~ $ cd /dev/serial/
openhabian@openhabian:/dev/serial $ ls
by-path
openhabian@openhabian:/dev/serial $ ls /dev/serial/by-path
platform-fd500000.pcie-pci-0000:01:00.0-usb-0:1.1:1.0
openhabian@openhabian:/dev/serial $

Do you run on Debian 11 ? If yes have look here :
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1035094

Yep for me it’s exactly this issue Conbee II stopped working on RPi 4

Make a try with adding --dev=/dev/ttyACM0

You mean like this?
sudo GCFFlasher_internal -x 3 -t 120 -d —dev =/dev/ttyACM0 -f deCONZ_ConBeeII_0x26780700.bin.GCF

Harf, my bad, I forget deconz is working on your side, and your problem is only to update the firmware.
Sorry I read too much issues in same time …

You haven’t a PC to update the firmware ?

It is a raspberry. I got a Linux machine

With Ubuntu ? and have same issue ?

I change now teh usb port. But the update doesn´t run.
With ubuntu I am not able to install deconz. There I got the error that am not able tu install deconz. I was update the source. But I can´t install deconz. Is there any way to update the firmware, whitout a installation.

It’s possible using the firmware flasher alone, but not something easy, and need to compile the code GitHub - dresden-elektronik/gcfflasher: GCFFlasher is the tool to program the firmware of dresden elektronik's Zigbee products.

But the thing I don’t understand is that

13:56:53:916 ls dev: /dev/ttyACM0 (0x1106/0x3483) sn:
13:56:53:916 ls dev: /dev/ttyAMA0 (0x0000/0x0000) sn:

You need to have

Bus 001 Device 008: ID 1cf1:0030

Perhaps After a sudo apt update && sudo apt full-upgrade and a reboot deconz no longer connects to the conbee 2 · Issue #6937 · dresden-elektronik/deconz-rest-plugin · GitHub

Or remove all your sensible usb device and try all port at random, for me /dev/ttyACM0 is not the good one for you.

I am not able to get it run. I didn’t understand anymore. I think I have a problem with the whole installation. Couse I saw screenshots where persons see more information for the same sensor. Is there any commercial support.