I have a somewhat strange problem. All of my Philips Hue dimmer switches (both RWL021 and RWL022) no longer work.
I’m running a Conbee II stick with Firmware Version 26720700, Gateway Version 2.28.1 on Ubuntu 22.04.5 LTS. I have paired Deconz to Homebridge to control lights via Siri and set up my switches via the Hue Essentials app.
The only obvious thing I’ve changed is that I now added the deconz adapter in iobroker to use sensor data in iobroker. After that, my hue switches stopped working. They still showed up as connected in Phoscon and Deconz, but the app no longer registered button presses. I’ve removed and re-paired them since, setting them up again in Hue Essentials and they’ve worked for a while. But after some time, they simply stop working, without really dropping from the network. All other lights and sensors still work as if nothing happened, even the switches from Ikea still work without a problem.
Any idea what could be causing this and how I could fix it without having to start from scratch?
right now, there’s a known bug in deconz requiring it to be restarted after a device has been paired. Presumably, this applies in your case, so a simple restart could already resolve the issue.
Thanks for the reply! Unfortunately, that does not seem to solve the problem. It seems to be solely affecting Philips Hue switches. I can add new ones, but they don’t register any actions. At the same time, I added a brand new Tradfri switch that works perfectly fine. I’m a bit baffled.
I experience the same, and only with Philips switches as well.
I added a Sonoff ZBMINIR2 to the network and they stopped working. I can see the switches in Deconz, and they are active, but Phoscon and Home Assistant (via Integration) do not register any actions from them anymore. I removed the Sonoff device and restarted Deconz, all went back to normal.
Obviously, I attributed this to ZBMINIR2 being the troublemaker, so I stopped trying. It did not occur to me that it might be a bug in Deconz. I might give it another try over the weekend.
Thank you so much! At first I thought that actually solved my problem, because I had a ZBMINIL2 in my system as well. After removing it and rebooting Deconz, my switches worked again! Unfortunately, after an hour or so, they revert back to their non-registering status. But rebooting the system again gets them back to work. Still only Philips Hue switches are affected. So we’re getting closer, but not quite there. Anyone have an idea where to go from here?
Replugging Conbee had no effect, unfortunately. I’ve tried removing Deconz and reinstalling it, but it made no difference. Is the only option I have left a full reset of my gateway?
I have the same problem. At least I see the same symptoms. All my Philips HUE switches (RWL022 and ROM001) are no longer functional. All other devices are working as expected.
It started when I paired two HUE E27-bulbs. But these bulbs seems not to be the issue - I used a backup that I made some time before pairing the bulbs but the switches were still no longer working.
All the switches are visible in the phoscon-app and the deconz-gui. However events are not recognized.
I removed one of the switches and tried to pair it again, but that did not work. The switch appears in the deconz-gui but the pairing process in the phoscon-app did not finish.
For now I’ve replaced all HUE-switches with the old IKEA ones.
Oh, and I’m using a powered USB-HUB with a 2-m-USB-wire to connect the ConbeeII to the USB-2-Port of the Raspi.
I have the same issue, running raspbeeII on PI4. Only Hue wall switches (RDM001) are affected, evcerything else is working fine. Issue could be solved temporary by restart of deconz (I filed a cron as WA).
I wonder if this might be related t the firmware version of the switches. My network has the old RWL021 (firmware version 20160302) and newer RWL022 (firmware version 20201125) switches. Both work normally with the following DDFs:
rwl02_dimmer_switch.json
rwl22_dimmer_switch.json
I also have various Ikea lights in my network. However in the company we are currently looking into a case where an Ikea light somehow messes around and when powered also brings down a battery powered end-device.