Pls help: replacement of gateway

General
1

Dear community,

Yesterday, I switched from a Phoscon Gateway (Raspberry) to a Phoscon ConBee III (since the power outage, I can no longer reach the old gateway).

Now I have installed deCONZ and started the light search via the Phoscon app.
a)
Interestingly, not all lights are found (probably a reset problem with [ShenZhen Homa HOMA 1001]).

b)
What doesn’t work at all is reintegrating the switches!
I have dresden elektronik switches (both Scene and Lighting Switches).
No matter how many times I press a button, not a single switch is recognized!

Can someone please help me?!
Thanks!

Rob

2

Hi, please post in English as we are an English community.

3

Sorry!
(German URL?)

4

Hello you have used the backup/restore feature to switch your zigbee network ?

5

Yes, I tried:
I could see all lights in the node List but not one worked…
So I started new…

Now I have 4 of 6 lights + philips motion detector connected.
no switches.

6

backups do simply not work:
I tried to restore once more the backup from 2022 (last with working network) - no function
Then I tried to restore the backup from today - does not work anymore. :frowning:

7

UPDATE:

Meanwhile I could connect all the lights (after switching on/off several times [feels like hundreds…]) .

NO SWITCHES!
???

8

You have a capture from deconz (and not Phoscon) ?
Your nodes are visible but disabled or not visible ?

You have used the backup restore feature from Phoscon ?

For information the support for “Light” is native but not for “sensors” so on an empty database, only the firsts one will work.

Can you compare your settings with this one Network lost and configuration restore does not help · dresden-elektronik/deconz-rest-plugin Wiki · GitHub

Can try to take a look on logs too.

9

Hi Smanar,

thanks for your reply.

I am desperate at the moment.
Today morning, the network from yesterday (all lights connected at least) has disappeared.
There is only one light left…

What’s wrong with ConBee III?!
I do not have the time to spend weeks with it.

Answers to your questions:

No, I do not have a capture from deconz.

Nodes: I am not familiar with the vocabulary.
If a node is a light or a switch or a sensor:
The lights were connected ans visible.
I was not able to connect any switches. So they were also not visible.

Yes, I always worked with phoscon APP. But I am not a pro, so I installed the system and used it. No adjustments for years.
In the Phoscon APP I did (2022): Gateway - Backup Optionen - Backup erstellen and saved that file on my HDD.
Also in the Phoscon APP I tried to load this file (2025) - and got all the nodes without connections.

So I reset the ConBee3 and connected newly…

Attached the “imported” nodes - which did not work and the newly connected lights - which are missing today:

Screenshot 2022
Screenshot 2022670×556 10.9 KB

Screenshot 2025-02-22_all_lights
Screenshot 2025-02-22_all_lights726×258 12.8 KB

I already have tried the GitHub Network help (Disconnect - Save etc. Connect.
No Change…

Thanks!

10

Weird: Suddenly all lights wer connected again.

So I tried to continue with installation and could connect my motion detector.
Yeah!

All connections lost again… ;-(

11

So the procedure seem good for me.

You are missing “links” in the GUI and device are not responding too ? If you use the GUI devices are not reacting ?

On the GUI, try help/debug view, with at least flags “error”+“error_l2”+“info”+“info_l2”

You are sure it’s just not a connection issue ? You are using the USB extension and avoid USB3.0 if possible ?

Your setting panel is like this one Network lost and configuration restore does not help · dresden-elektronik/deconz-rest-plugin Wiki · GitHub

You have already try to update the conbee firmware ?

12

UPDATE:

Do you know, why there are TWO Gateways listed on start of Phoscon APP (only one is active and can be chosen)? See attachment.

When I start the Phoscon APP and go to Gateway - Tageszeiten (times of day) there is another strange behaviour:
every five seconds a can see the picture (clock…) for a fraction of a second, then it disappears for five seconds and then… cycle.

Screen_GatewayS
Screen_GatewayS711×470 17.5 KB

13

I think you have 2 deconz running. Deconz and deconz Gui.

14

You can check if you have 2 instances with

$ ps ax | grep deCONZ

or


$sudo systemctl status deconz 
$sudo systemctl status deconz-gui

Only one of thoses last requests will give a positive result

But taking a look in logs can be usefull, it look like a connexion issue too.

15

Thank you.

Where can I do this check? What do I need for this?
I am using Windows 11…

LOGs coming later.

THX!

16

Ha , ok, lol, so forget me, you are using the GUI version for sure, I don’t think there is an headless version for windows (Or I have forget it ?)

But there is realy less connection issues on windows too, it’s strange.

Can still take a look in the task manager, to make short on Linux only 1 application can use the gateway at same time, so if you have 2 applications trying to use the same gateway, one application is" disconnecting", but IDK on windows.

What is your machine (desktop, laptop) ? try with a powered USB hub. You have USB2.0 port ? You are using the USB extension ?

17

Thanks anyway!

I am using a Win11-PC; own (cheap) machine (intel N100) with USB-extension (1,5 m).
I have updated deCONZ (downgraded to last stable version 2.28.1) and ConBee III firmware (26530900) now.

Lights and motion detector are working well.

I can still not connect my switches?!

18

Motion sensors are working ?
It’s battery switch or powered ?

I don’t see why some sensors can work and not all …

You have tried to re-include one ?

From your capture here Pls help: replacement of gateway - #9 by Rob
Switches are devices without name/model/vendor/version ?

Edit:
Have found my answer

I have dresden elektronik switches (both Scene and Lighting Switches).

So thoses sensors have DDF since 2023, so I don’t think you have an outdated deconz version.