Phoscon ui is not accessible via reverse proxy

Rai · April 4, 2023, 10:27pm

As described here: After update using reverse proxy sensors page is not reachable · Issue #6862 · dresden-elektronik/deconz-rest-plugin · GitHub

Describe the bug

I am accessing home assistant via reverse proxy. Everything was working just a few days ago - all of hass pages are accessible, Deconz page is accessible. When trying to access anything from the “Devices” menu - Lights, Switches, Sensor - I always get:
The webpage at https://hostname/api/hassio_ingress/someid/pwa/devices-lights.html?_v=uuid,3,2,22&gwid=someid might be temporarily down or it may have moved permanently to a new web address.

Go to deCONZ plugin in hass
Click on ‘Phoscon’
Click on hamburger menu: Devices->Lights
Observed error

Expected behavior

Devices get shown

Screenshots

Environment

Host system: HASS OS
Running method: RPI
deCONZ version: 6.19.0
Device: ConBee
Do you use an USB extension cable: no
Is there any other USB or serial devices connected to the host system? If so: zwave dongle

Mimiix · April 5, 2023, 5:42am

Can you please put some effort in the post? Just linking is very inconvenient.

Rai · April 5, 2023, 7:48am

I did put effort into the bug ticket, but it was closed.

Mimiix · April 5, 2023, 8:01am

Yes, because it was not the correct place.

Nevertheless, it’s fine now.

Rai · September 10, 2024, 1:09pm

Started googling issue with phoscon and reverse proxy and this thread popped out. Any plan to fix that?

Rai · December 14, 2024, 8:53am

No updates?

Mimiix · December 14, 2024, 2:02pm

@de_employees

Rai · January 16, 2025, 11:58pm

Just 3 months till deconz support completely ignoring customer issues for 2 years!

I will get a cake for sure. But not for @de_employees

Mimiix · January 17, 2025, 8:24am

I understand your upset, but this is not the way to get attention to your issue.

Rai · January 17, 2025, 8:54am

Good to know. What is the way to get the attention needed then?

Mimiix · January 17, 2025, 8:56am

No idea. You can’t go to their office and force the face to the screen . Other than tagging, you can’t do anything. Dresden has no obligations to you as your stick works fine. The software just doesnt work with a proxy in your case. Wondering if this is a feature request rather than a bug.