OTAU don't start

Does anyone have experience with otau for a TRADFRI on/off E1734 in version 2.25.3 (ConBee II on macOS) ? The update does not start for me. I see the following in the log:

04:57:24:509 OTAU: query next img req: 0xBC33ACFFFE99C7FD mfCode: 0x117C, img type: 0x11C5, sw version: 0x22010631
04:57:24:514 OTAU: Match otau version 0x24040006 image type 0x11C5
04:57:24:517 OTAU: /Users/home/otau/117C-11C5-24040006.zigbee: 206528 bytes
04:57:24:518 OTAU: offset 456: ota header (56 bytes)
04:57:24:519 OTAU: offset 512: tag 0x0000, length 0x0002F6CC (194258 bytes)
04:57:24:520 OTAU: offset 194770: tag 0xFFBF, length 0x00000040 (70 bytes)
04:57:24:521 OTAU: offset 194840: tag 0xFFBE, length 0x00002BA2 (11176 bytes)
04:57:24:521 OTAU: offset 206016: tag 0xF5B3, length 0xD0329004 (512 bytes)
04:57:24:522 OTAU: found update file /Users/home/otau/117C-11C5-24040006.zigbee
04:57:24:524 OTAU: Match otau version 0x24040006 image type 0x11C5
04:57:24:525 OTAU: /Users/home/Library/Application Support/dresden-elektronik/deCONZ/otau/117C-11C5-24040006.zigbee: 206528 bytes
04:57:24:526 OTAU: offset 456: ota header (56 bytes)
04:57:24:526 OTAU: offset 512: tag 0x0000, length 0x0002F6CC (194258 bytes)
04:57:24:527 OTAU: offset 194770: tag 0xFFBF, length 0x00000040 (70 bytes)
04:57:24:528 OTAU: offset 194840: tag 0xFFBE, length 0x00002BA2 (11176 bytes)
04:57:24:528 OTAU: offset 206016: tag 0xF5B3, length 0xD0329004 (512 bytes)
04:57:24:529 OTAU: found update file /Users/home/Library/Application Support/dresden-elektronik/deCONZ/otau/117C-11C5-24040006.zigbee
04:57:24:530 OTAU: send query next image response: OTAU_NO_IMAGE_AVAILABLE
04:57:24:550 OTAU: received QUERY_NEXT_IMAGE_NOTIFY

Many Thank
Ralf

Hi,

Sometimes it helps by clicking the device buttons while starting the otau. Switches often go to sleep to save battery.

Be prepared it could take a few hours and the battery might go empty.

It’s normal you have 2 folders used for OTA ?


04:57:24:517 OTAU: /Users/home/otau/117C-11C5-24040006.zigbee
04:57:24:525 OTAU: /Users/home/Library/Application Support/dresden-elektronik/deCONZ/otau/117C-11C5-24040006.zigbee

Thank you for your help, the download was started with this action. But it was a bit tricky. It was necessary to press a button on the switch and a very short time later the update button in deCONZ.

1 Like

Hi Smanar,

I created both directorys during my tests, because I got some messages in the log like this:

17:40:44:494 OTAU: query next img req: 0x14B457FFFE6B3069 mfCode: 0x117C, img type: 0x11CA, sw version: 0x21024631
17:40:44:498 OTAU: image path does not exist: /Users/home/Library/Application Support/dresden-elektronik/deCONZ/otau
17:40:44:500 OTAU: send query next image response: OTAU_NO_IMAGE_AVAILABLE
17:40:44:536 OTAU: received QUERY_NEXT_IMAGE_NOTIFY
17:40:44:763 OTAU: query next img req: 0x842E14FFFEFD3D16 mfCode: 0x117C, img type: 0x11C5, sw version: 0x22010631
17:40:44:765 OTAU: Match otau version 0x24040006 image type 0x11C5
17:40:44:768 OTAU: /Users/home/otau/117C-11C5-24040006.zigbee: 206528 bytes
17:40:44:768 OTAU: offset 456: ota header (56 bytes)
17:40:44:769 OTAU: offset 512: tag 0x0000, length 0x0002F6CC (194258 bytes)
17:40:44:770 OTAU: offset 194770: tag 0xFFBF, length 0x00000040 (70 bytes)
17:40:44:770 OTAU: offset 194840: tag 0xFFBE, length 0x00002BA2 (11176 bytes)
17:40:44:771 OTAU: offset 206016: tag 0xF5B3, length 0xD0329004 (512 bytes)
17:40:44:772 OTAU: found update file /Users/home/otau/117C-11C5-24040006.zigbee
17:40:44:773 OTAU: image path does not exist: /Users/home/Library/Application Support/dresden-elektronik/deCONZ/otau
17:40:44:773 OTAU: send query next image response: OTAU_NO_IMAGE_AVAILABLE
17:40:44:784 OTAU: received QUERY_NEXT_IMAGE_NOTIFY

For the next OTA run I will only use one directory, let’s see…