Firmware Update does not work

Phoscon App General Support
#1

Hello,

I tried to update the firmware of a raspbee 2.

I followed the instruction on this site: Update deCONZ manually · dresden-elektronik/deconz-rest-plugin Wiki · GitHub

The update has been done on a Raspbian Buster Headless (from ConBee SD-card images)

The phoscon app was working and the raspbee ii was working before as well. I could control several devices.

The update said “failed retry”

Afterwards the phoscon app showed its not connected anymore. And the devices that worked previously are not working anymore.

I tried to update one more time ( also with an downgrade ) but its not working.

The version that should be installed was: deCONZ_ConBeeII_0x26780700.bin.GCF
I also doubled checked the wiring pi that it is version 2.52
The ouput now is:
lip put 0x4B
slip put 0x65
slip put 0xC0
Reboot device RaspBee (RaspBee)
action: reset device RaspBee
slip put 0xC0
slip put 0x81
slip put 0x02
slip put 0x7D
slip put 0xFF
slip put 0xC0
Reboot device RaspBee (RaspBee)
action: reset device RaspBee
slip put 0xC0
slip put 0x81
slip put 0x02
slip put 0x7D
slip put 0xFF
slip put 0xC0
Reboot device RaspBee (RaspBee)
action: reset device RaspBee
slip put 0xC0
slip put 0x81
slip put 0x02
slip put 0x7D
slip put 0xFF
slip put 0xC0
Reboot device RaspBee (RaspBee)
action: reset device RaspBee

#2

Output of: sudo GCFFlasher_internal -r

sudo GCFFlasher_internal -r
GCFFlasher V3_17 (c) dresden elektronik ingenieurtechnik gmbh
Reboot device RaspBee (RaspBee)
action: reset device RaspBee
wiringPi 2.52 initialized
slip put 0xC0
slip put 0x81
slip put 0x02
slip put 0x7D
slip put 0xFF
slip put 0xC0
Bootloader version 0x00030003, app crc: 0x93C2CD88
pi@phoscon:/ $

#3

It seems to be exactly the same issue as here: Rasbee II: firmware flashing flashing not working, hardwar defect? - #5 by saturn

#4

GCFFlasher_internal -l
GCFFlasher V3_17 (c) dresden elektronik ingenieurtechnik gmbh
Path | Vendor | Product | Serial | Type
-----------------±-------±--------±-----------±------
/dev/ttyS0 | 0x0000 | 0x0000 | | RaspBee

#5

The gateway itself is working and shows the following information:

Hersteller: unknown
Produkt
Version 2.20.21 / 19.9.2022
Firmware: Nicht verbunden

#6

You try to use conbee firmware to update the raspbee. You need to use the raspbee firmware.

#7

I tried it with the raspbee version first. But let me double check again.

Same Result but with way more slip put:

slip put 0xC0
retry, failed
pi@phoscon:~ $

#8

Can you please delete the big log?

What command do you use to start the update ?

#9

So as I mentioned earlier I am using the headless Raspbian version.

I followed the instructions in this order:

  1. sudo systemctl stop deconz
  2. wget https://deconz.dresden-elektronik.de/deconz-firmware/deCONZ_RaspBeeII_0x26780700.bin.GCF
  3. sudo GCFFlasher_internal -t 60 -f deCONZ_RaspBeeII_0x26780700.bin.GCF

The hardware is properly connected as it was working before the firmware update.

#10

Can you add -x 3 as parameter ?

#11

I executed this command: sudo GCFFlasher_internal -t 60 -f deCONZ_RaspBeeII_0x26780700.bin.GCF -x 3

I cant copy all of the result since the output is too long.

16:00:13:669 TX c08184000005000000017b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6af7b7ad7c401eab6aff562c0
16:00:13:670 SLIP RX frame length: 10
16:00:13:670 updateFirmwareV3DataRsp()
retry, failed

#13

@de_employees do you have any idea ?

1 Like
#14

Have you configured the UART correctly?

sudo raspi-config

Interfacing Options → Serial

  • Would you like a login shell accessible over serial? → No
  • Would you like the serial port hardware to be enabled? → Yes

And does the /boot/config.txt contains the following lines?

enable_uart=1
dtoverlay=pi3-miniuart-bt

I think the devicepath should then be /dev/ttyAMA0.

#15

Hello,

the sudo raspi config is configured as you requested. The config files contains the following lines:

enable_uart=1

there was already
dtoverlay=pi3-miniuart-bt-overlay

I added
dtoverlay=pi3-miniuart-bt

still the same issue with a lot of slip puts.

All of the mentioned lines are uncommented (without #)

#16

dtoverlay=pi3-miniuart-bt-overlay should be ok. You don’t need the extra line from my post.
Could you please double check that deconz and deconz-gui is stoped by systemctl and also modemmanger is stopped sudo systemctl stop ModemManager before the update?

You could also try GCFFlasher v4 for the update:
You would need to checkout the repository and build the executable (GitHub - dresden-elektronik/gcfflasher: GCFFlasher is the tool to program the firmware of dresden elektronik's Zigbee products.)

1 Like
#17

I double checked that I stopped all the services. I will try the GCFFlasher v4 thank you. I will provide an update.

#18

I cloned the repistory with git executed it with the following command and it worked, and I installed finally the latest firmware update :slight_smile:

Thank you so much for the professional support!

I used the following command:
./GCFFlasher -t 60 -f deCONZ_RaspBeeII_0x26780700.bin.GCF

1 Like
#19

Glad it worked. I will forward this to our team so that they can check what the problem of the v3_17 GCFFlasher is.

Just being curious: where there also slip put output with GCFFlasher 4 ?

#20

flashing
flashing833×491 16.4 KB

No there were no slip puts. It was quite short. You can see the complete output in the screenshot.