Exchange of conbee II

deCONZ Setup Support
1

Hey,

since I wasnt able to solve a problem with my conbee II stick (https://forum.phoscon.de/t/deconz-service-pauses-occasionally/4036/7), my only hope is/was that its a hardware error, so I got a new conbee II stick.

So I unplugged the old, plugged in the new conbee II and rebooted. Everything works as expected and all paired devices are still in the phoscon app, but nothing responds. E.g. I switch a light in the phoscon app and the light shows as on/off within the app, but the light never switches in the real world.

I have quite a lot of zigbee devices paired, do I need to pair them all again or is there anything else to do when changing the conbee II stick?

Thanks for any hints.

2

Hello, use the old conbee, make a backup (of the zigbee network) using phoscon, and restore it with the new conbee.
The network configuration is stored on the gateway (and the device database on the host)

3

did a backup at the old stick and successfully restored on the new one. the devices in the phoscon app unfortunately stays unresponsiv.

4

Powercycle the devices while searching for the devices

5

And other think, somes sensors like aqara/xiaomi don’t like to be without parent for a long time, they can leave the network.