ConBee3 not connected issue, FTDI

deCONZ General Support
1

Hello! Just today I have received a ConBee III to integrate my Phillips Hue switches to the diyHue system. After following the installation instructions for an Ubuntu host I’ve run into an issue:

After installing the packages and running the docker using these settings:

docker run -d
–name=deconz
–net=host
–restart=always
-e DECONZ_WEB_PORT=8080
-e DECONZ_WS_PORT=8081
-e DECONZ_BAUDRATE=115200
-e DECONZ_UID=0
-e DECONZ_GID=0
-v /etc/localtime:/etc/localtime:ro
-v /opt/deconz:/root/.local/share/dresden-elektronik/deCONZ
–device=/dev/ttyUSB0
marthoc/deconz

the webserver can be accessed as expected. However, for the firmware it just says “not connected”. After looking up devices with lsusb, I expect to see a device with your device ID, I however only see a device that reads:

ID 0403:6015 Future Technology Devices International, Ltd Bridge(I2C/SPI/UART/FIFO)

instead. Is there something I am doing wrong, or is there some issue with the device?
Thanks for any help and support!
BRGDS Alexander

2

Hello, make a try with another machine, a desktop PC if possible, you will see if it’s the device or the gateway.

Can try with the GUI, you will have more information or share somes deconz logs.

Can check with the gcfflasher -l command too.

Some help here Update deCONZ manually · dresden-elektronik/deconz-rest-plugin Wiki · GitHub