Can't see lights after moving from SD to SSD

Phoscon App General Support
1

Hi
I have HomeAssistant on Pi4 with RaspBee. I had phoscon & lights working on my SD card set up. After moving to SSD everything appeared the same but I had no actual control of my lights. I removed them all and tried to re-add on Phoscon app which didn’t work. I reset the Phoscon Gateway, nothing. I deleted the DConz integration from HA and re-added: HA sees deconz & phoscon fine, but I still can’t add lights on the Phoscon app.
Can anyone help please?

2

Hello, it’s normal, there is perturbation on USB 3.0 with zigbee device.
Try using USB2.0 and USB cable extension for the gateway.

Edit:
Arf sorry, haven’t see you are using a Raspbee. Bad luck, try using the USB extension on the SSD.

3

Sorry I’m being a bit dumb here - what do you mean???

4

Like here, but for the SSD as you can do it for the gateway.
https://phoscon.de/en/support#conbee2-connection-issues

Just to try, better to do that for the Gateway.

5

The SSD is causing interference because of a bug in the USB 3.0 implementation of Intel. This causes the raspbee not able to access the zigbee network thus causing your issues.

Normally you’d use a USB extension cable , but with a raspbee that won’t work obviously.

6

Thank you for your reply. I found this out elsewhere as well and I’ve ordered a USB extension cable for the SSD so i can keep the Pi and the SSD 2m apart.
Why do you say that with the raspbee this won’t work?

7

Because the official working mode is using the extension cable with the gateway, not possible with Raspbee.
I have see somes user using it for SSD with success, but it’s not a “confirmed” method. And try to use USB2.0 port, the Pi4 have usb 2.0 and 3.0.

8

SOLVED

In case anyone has the same problem:

A 2m USB cable between the SSD and the Raspberry Pi solved this problem.
Thank you for all the help :slight_smile: