Cannot pair Ikea Vindstyrka with Conbee II

Hi! I have a conbee II I use been using for about a year with Domoticz & Deconz. I managed to add a few Xioami (spelling probably wrong!) sensors to it OK, and they’ve been reading temps etc. just fine. I bought a Ikea Vindstyrka as it was reported to work with Zigbee/Conbee but I am unable to pair it.

I have the latest version of the Conbee firmware (though that seems to be from 2022), and the v2.29 of DeConz. I open the Phoscon app, click on the gateway, go to sensors, and click Connect new sensor. The ‘attempting to connect’ window opens, and I click the pair button in the device, and the link icon on the LCD starts flashing, but that is as far as I get. The pair always times out. If I recall, it took a few goes on my existing sensors, but I have been trying for hours here and nothing. I have tried putting the device next to the conbee II, unplugging the device and conbee, and retrying etc., many times.

Does anyone have any ideas or suggestions? I think a popular device, so hopefully, someone has it working (I have seen many people in the forums report it working). I am running on Windows 2012, btw.

Thank you for any suggestions.

OK, I finally figured out how to get this working. Had tried pairing dozens of times! I hope this helps someone else.

The device was brand new and never before used, but I found out there is a factory reset function. Press the ikea air sensor quality pair button quickly 4 times. It reset, and instantly paired! The sensor shows correctly.

I do hope this simple fix helps save someone else hours! Cheers.