Cannot connect Philips Hue Smart Plug to ConBee II

Hello everyone,

I have been running a ConBee II on my Raspberry Pi 4 for years (via Docker container, current version 2.32.2) and already use various Philips Hue Smart Plugs. Now I have bought a new socket, but I am unable to connect it. Of course, I have already asked ChatGPT :wink:

This is how I proceed:

  1. Open the Phoscon app in the browser and log in.
  2. “Zwischenstecker → Neuen Zwischenstecker verbinden” (rough translation: “Adapter plug → Connect new adapter plug”)
  3. Press and hold the power button on the plug for approx. 8 seconds, then it flashes yellow, and I release it.

Now I wait for the plug to appear, but it never does. I have also tried via “Lights → Connect new lights,” but the same problem occurs.

The distance between the plug and ConBee is approx. 5 cm – both are connected to an extension cord (ConBee to a USB extension cord, plug to a power extension cord).

Here is some additional information:

  • Gateway version: 2.32.2
  • Firmware: 26720700
  • Zigbee channel: 15
  • Network ID: 378F

As a test, I installed the Philips Hue Android app on my smartphone. There, I can easily add the plug and also switch it on and off, so it doesn’t seem to be defective.

Thanks in advance for your help!