Hello. Everything works perfectly with my ConBee II and Xiaomi Sensors, but every time I restart deCONZ (gently with File>QUIT, or brutally killing application, or restarting raspberry) one or more sensors disappear. They are visible in the web app, but they don’t update their state. Watching the log I noticed that they are stored in the deCONZ DB.
I’ve tried to follow the workaround I’ve found here: #2273.
I’ve also tried resetting sensor twice immediately, but with no luck (after this operation, I noticed that it disappeared from the log the warning “Missing cluster in sensor fingerprint”).
When I reset missing sensors, their state returns online and they continue to work without troubles.
I’ve tried running deCONZ in all the alternative ways: as a service, directly with the sh, platform minimal, with the GUI…
I’ve shared a log where you can find only one sensor survived and its name is “Studio”. All the sensors have new batteries and are quite close (in the range of 4-5 meters) to ConBee and with no obstacles.
I tried a lot before opening this bug and I noticed that the problem affects a larger number of sensors, proportionally to the running time of deCONZ. If I start deCONZ, I reset sensors and then I immediately restart deCONZ, more o less all the sensors survive, but if I restart deCONZ after a few days, every sensor disappear. I don’t know if it’s only my suggestion…
Here is the environment info:
Host system: Raspbery
Running method: Raspbian
Firmware version: 26660700
deCONZ version: (2.11.5)
Device: ConBee II
Do you use an USB extension cable: yes
Is there any other USB or serial devices connected to the host system? no
Oh thank you! I’m trying now and yes, descriptors are incomplete. After the procedure you suggested, those descriptors are complete.
I’ll let you know the outcome of this action in few days, in order to test deCONZ for a while.
Business temp sensor is highlighted, which reconnected after 10 minutes (I think it is ok because there is no big temp change) .
…but I have another temp sensor named Bathroom and this does not reconnect automatically until I press button on it. I am waiting now hours to reconnect, I tested with big temp change (showering), but nothing.
It is not clear to me, what should I see in node info? Power descriptor should be filled in all case? That’s n/a for all my devices (even those that work well).
Woke up this morning to this. It happens about once a month. I’ve started replacing things with Tuya protocol instead as this is so annoying. All in gray are un-paired. Try to restart Deconz - nothing changed. I now have to manually go all around again.
My 2 range extenders from Ikea also felt down.
The Ikea Range extenders seems to cause more problems then value. I removed them
I added just a couple of Phillips Hue lights in my network instead
I re-paired everything. Lights, sensors, switches. (157 devices…)
Starting with the lights, then switches, then sensors. (Since I was unpairing/re-pairing)
The cuplprit. In my office, I have ikea panel and lights linked to an analog switch. My partner liked to turn it off with the switch - which destabilized the network across the whole house. So I installed a zigbee swith beside instead.
I also found a zigbee light that was part of a series turned off by a zigbee switch. Removed that light and replace with non smart light instead.
In other words - avoid at all cost turning off electricity on zigbee devices. 5 days so far - nothing failed.
No, it was anything and at random. There’s a single ikea sensor that stood out as the evil one, always failing even with fresh batteries… but it started slowly and got worse and worse… making me miserable
