Since 2.14.1 there is no access to the description.xml on fresh installs. If you upgrade from 2.13.x or earlier there is no issue, the xml is still present. Is this by accident that this is missing or are you planning to remove the file from the new installs all together?
It might be in the package, but after a user does a clean install it cannot be reached, so I guess it doesn’t get installed from the package?
I forgot to mention the users complaining to me were all Windows users. My testing was also on Windows, don’t know if this holds another package?