# deCONZ / Phoscon No sensors/switches found **URL:** \ **Category:** General\ **Created:** [January 17, 2023, 4:16pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169 "2023-01-17T16:16:15Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 17, 2023, 4:16pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/1 "2023-01-17T16:16:15Z")
Hey guys, unfortunately, i can no longer pair sensors or switches. I have updated both deConz and the firmware of my Conbee II. I use sensors from the officially supported list e.g…: Xiaomi Mi motion sensor RTCGQ01LM Xiaomi Mi Door/window contact sensor MCCGQ01LM Just nothing is found, I have already completely uninstalled and reinstalled deConz, I tried to import an old backup (after that deConz could not connect to the Conbee II - tried on my Windows PC it worked like a charm). Here are my technical data: Host System: Raspberry Pi Power Supply: Original OS: Raspian “Buster” Device: ConBee II Firmware Version: 26780700 Version: 2.19.03 USB Connection extension used: Yes Zigbee Channel: 11 (tried to change - does not help) Installed via apt from official chanel I tried same conbee II with same firmware on my PC and it worked like a charm. Don’t know how i could fix this, any ideas? ---
**Author:** ![Mimiix](https://forum.phoscon.de/user_avatar/forum.phoscon.de/mimiix/32/10_2.png) [@Mimiix](https://forum.phoscon.de/u/Mimiix)\ **Post date:** [January 17, 2023, 4:17pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/2 "2023-01-17T16:17:04Z")
Can you share some logs? In #deconz you can find out what logs levels and how. Also please use pastebin. ---
**Author:** ![Mimiix](https://forum.phoscon.de/user_avatar/forum.phoscon.de/mimiix/32/10_2.png) [@Mimiix](https://forum.phoscon.de/u/Mimiix)\ **Post date:** [January 17, 2023, 4:17pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/3 "2023-01-17T16:17:34Z")
Additionaly, how many routers and sensors do you have ? ---
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 17, 2023, 4:19pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/4 "2023-01-17T16:19:58Z")
Currently i have no routers and want to pair first sensor. On my old backup file i got 56 sensors and 2 routers. Because i still have all these devices i want to pair them all again. ---
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 17, 2023, 4:20pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/5 "2023-01-17T16:20:50Z")
If i enable logging like described, is deconz open for pairing or do i have to do any further command? ---
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 17, 2023, 4:26pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/6 "2023-01-17T16:26:44Z")
> **[deConz LOG - Pastebin.com](https://pastebin.com/J45D6BZT)** > > Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time. ---
**Author:** ![Mimiix](https://forum.phoscon.de/user_avatar/forum.phoscon.de/mimiix/32/10_2.png) [@Mimiix](https://forum.phoscon.de/u/Mimiix)\ **Post date:** [January 17, 2023, 4:27pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/7 "2023-01-17T16:27:34Z")
You need to start pairing after you started logging. To be fair; on the old install you are hitting the limit. deCONZ can have a max of 25 (theoretically) sensors on the coordinator. Depending on the router that’s is added. Having just 2 routers is probably the issue and i strongly recommend adding more. Are there any nodes showing in deCONZ? ---
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 17, 2023, 4:32pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/8 "2023-01-17T16:32:13Z")
I’ll add more routers later on, but at the moment i hope to get just one single sensor paired. That’s how deConz look like: ![image](https://forum.phoscon.de/uploads/default/original/2X/f/fbf9f8b34f1a2a632c954b5c7c1c15348884631b.png) ---
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 17, 2023, 4:34pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/9 "2023-01-17T16:34:33Z")
I started logging after start pairing, after i found the option with help \> debug in GUI. Does my pastebin log says anything about pairing process, it’s hard to read for me. ---
**Author:** ![Mimiix](https://forum.phoscon.de/user_avatar/forum.phoscon.de/mimiix/32/10_2.png) [@Mimiix](https://forum.phoscon.de/u/Mimiix)\ **Post date:** [January 17, 2023, 7:52pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/10 "2023-01-17T19:52:19Z")
Please share the logs ---
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 17, 2023, 10:01pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/11 "2023-01-17T22:01:40Z")
The link to pastebin does not work? This one: > **[deConz LOG - Pastebin.com](https://pastebin.com/J45D6BZT)** > > Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time. ---
**Author:** ![Mimiix](https://forum.phoscon.de/user_avatar/forum.phoscon.de/mimiix/32/10_2.png) [@Mimiix](https://forum.phoscon.de/u/Mimiix)\ **Post date:** [January 18, 2023, 11:47am UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/12 "2023-01-18T11:47:22Z")
Hi, Can you share a screenshot of your network settings? In deCONZ, under File or Edit (i forgot which one). ---
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 18, 2023, 12:15pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/13 "2023-01-18T12:15:28Z")
Of course, hope this helps: ![image](https://forum.phoscon.de/uploads/default/original/2X/3/341111867e3871ac1c4d5f3e5b0909cec308ea35.png) ![image](https://forum.phoscon.de/uploads/default/original/2X/8/87c4cad6791537646633062e1f0191a1f62968c6.png) Thanks ---
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 20, 2023, 11:53am UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/14 "2023-01-20T11:53:44Z")
does nobody have any ideas? I still haven’t got it to work myself unfortunately ---
**Author:** ![Mimiix](https://forum.phoscon.de/user_avatar/forum.phoscon.de/mimiix/32/10_2.png) [@Mimiix](https://forum.phoscon.de/u/Mimiix)\ **Post date:** [January 20, 2023, 1:55pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/15 "2023-01-20T13:55:55Z")
Hi, Sorry, had not a lot of time lately. Your log mentions a odd line: 1. 17:23:33:455 channel 11 does not match channel mask 0x00040000 (TODO) However, i am not seeing anything wrong in your Network settings. you can try to change the NWK UPDATE ID( at me it’s 0). To do so: Click “Leave network” in deCONZ Open network settings and change the NWK update ID to 0 and click “save” click “join network” again. Did you use the Conbee with ZHA or Z2M? ---
**Author:** ![Smanar](https://forum.phoscon.de/user_avatar/forum.phoscon.de/smanar/32/60_2.png) [@Smanar](https://forum.phoscon.de/u/Smanar)\ **Post date:** [January 20, 2023, 3:25pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/16 "2023-01-20T15:25:58Z")
The NWK UPDATE ID, is the number of time you have edited the network setting, not a big problem But the channel error is more worrying for me. Can you check wich one channel you are seing in phoscon in gateway/advanced ? Else can try the Mimix method but with changing the channel (again) ---
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 22, 2023, 2:26pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/17 "2023-01-22T14:26:38Z")
I changed Number to zero, does not made any difference. Also changed Channel to 20, even does not make any difference, but i noticed same issue in log: 15:19:01:228 channel 11 does not match channel mask 0x00100000 (TODO) But i changed to channel 20 inside Phoscon App, it changed in deconz GUI, but in Phoscon App it switched back to channel 11 without doing anything. ![image](https://forum.phoscon.de/uploads/default/original/2X/d/d39b8b40b13e3f1244a5b5aa7a41c60912aaef1b.png) ![image](https://forum.phoscon.de/uploads/default/original/2X/a/a14b1042c7c6db4250afe5f1a8dcb8a168e28a77.png) Pastbin URL to the log: > **[15:16:29:056 asdu (length: 2): 320015:16:29:075 APS-DATA.confirm id: 104, sta...](https://pastebin.com/VLjEwex9)** > > Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time. Here is the log where i tried channel change again: > **[Channel Change - Pastebin.com](https://pastebin.com/5RKm1qpj)** > > Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time. If i do “leave” network after this channel switch i cannot join unter reboot. You can find the log for join here: > **[Join issue - Pastebin.com](https://pastebin.com/7t08Lrge)** > > Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time. ![image](https://forum.phoscon.de/uploads/default/original/2X/d/d12b4e4f75fe90feca072278a6c93a5ec147330e.png) I did not use Conbee with ZHA or Z2M. Thank you all for your help ---
**Author:** ![ShellyFan](https://forum.phoscon.de/letter_avatar_proxy/v4/letter/s/c67d28/32.png) [@ShellyFan](https://forum.phoscon.de/u/ShellyFan)\ **Post date:** [January 22, 2023, 2:27pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/18 "2023-01-22T14:27:55Z")
Thanks for your ideas, i tried it, sadly it did not help to get it working (see my reply to Mimiix) ---
**Author:** ![Smanar](https://forum.phoscon.de/user_avatar/forum.phoscon.de/smanar/32/60_2.png) [@Smanar](https://forum.phoscon.de/u/Smanar)\ **Post date:** [January 22, 2023, 5:58pm UTC](https://forum.phoscon.de/t/deconz-phoscon-no-sensors-switches-found/3169/19 "2023-01-22T17:58:30Z")
> [@ShellyFan](#): > > But i changed to channel 20 inside Phoscon App, it changed in deconz GUI, but in Phoscon App it switched back to channel 11 without doing anything. Ok I have already see this issue, there is a problem in channel, I can be wrong but for me it’s from the one memorised on the conbee and the one in the config. You realy need to have the same in phoscon and deconz. Follow exaclty the mimic procedure Click “Leave network” in deCONZ Open network settings and change the channel and click “save” them “done” click “join network” again. You can too relaod the old config, if this one was not currupted [Network lost issues · dresden-elektronik/deconz-rest-plugin Wiki · GitHub](https://github.com/dresden-elektronik/deconz-rest-plugin/wiki/Network-lost-issues) Else I don’t know the correct procedure, perhaps changing the channel in phoscon instead of phoscon.